Privacy Policy — ShipRGB

This Privacy Policy explains how ShipRGB ("we") collects, uses, and shares information when you use our AI image generation service. By using the Service, you agree to this Policy.

1. Information We Collect

Account data: your email address and authentication records.
Usage data: the prompts you submit, the images you generate, model and size selections, and generation timestamps.
Technical data: IP address and request metadata, used for rate limiting, abuse prevention, and security.
Payment data: handled by our payment processor. We receive confirmation of purchases but do not store your full card details.

2. How We Use Information

to provide image generation and maintain your account and credits;
to process payments and deliver transactional email (verification, password reset);
to enforce usage limits and prevent fraud and abuse;
to operate, secure, and improve the Service and to comply with legal obligations.

3. Third-Party Services

We share data with service providers only as needed to operate the Service, including:

AI model providers, to fulfill your generation requests (prompts are sent to them);
our payment provider, to process purchases and subscriptions;
Cloudflare R2, to store generated images;
ZeptoMail, to deliver transactional email.

These providers process data under their own terms and privacy policies.

4. Cookies and Local Storage

We use a cookie to remember your language preference and browser local storage to keep your session token and generator preferences. We do not use third-party advertising trackers.

5. Data Retention

We retain account and generation data while your account is active and as needed to provide the Service, resolve disputes, and meet legal requirements. You may request deletion as described below.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. You may also unsubscribe from non-essential email.

7. Security

We use industry-standard measures to protect your data, including password hashing and encrypted transport. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your data may be processed in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.

9. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect their data. If you believe a child has provided us data, contact us and we will delete it.

10. Changes

We may update this Policy from time to time. Material changes will be reflected by updating the date above.

11. Contact

For privacy questions or requests, contact us at [email protected].